FAQ

Your questions.
Clear answers.

When does a meter cabinet need replacing?

It depends on condition, planned changes and grid-operator requirements. An additional meter or new loads may require an upgrade. Age alone does not replace an assessment.

Can a wallbox use my existing meter system?

Not every older installation needs complete replacement. Capacity, meter position, cable route and protection are assessed together to define the work.

What matters in an apartment building?

Apartment count, communal loads, rising mains and future charging points need a shared plan. Access, metering and coordination with management and residents also matter.

Does OE coordinate with the grid operator?

We clarify applications and responsibilities as part of the project. Grid connections, meter installation and approvals are handled by the relevant operator or appointed partners. OE performs the agreed customer-side work.

Can I prepare for PV or a heat pump?

Yes. Electrical preparation can include meter positions, distribution boards, protection and cable routes. Supply and full installation of the PV or heat-pump system must be agreed separately.

Does OE work with owners’ associations?

Yes. Tell us about the building, number of apartments, current condition and intended upgrade. We will discuss the next steps for your property.

What information helps with an initial assessment?

Project type, building type, postal code and town, number of apartments and desired timing. Existing grid-operator documents and safely taken photos are also useful.

Can I send photos of the installation?

The project form accepts up to six photos. Do not open electrical covers or remove seals. Photograph only from outside and avoid identifiable personal information.

AI-generated imagery

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The following images were created with AI. They illustrate possible concepts and do not show completed OE customer projects. Buildings and locations are fictional; the actual implementation is planned individually.

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The following images were created with AI. They illustrate possible concepts and do not show completed OE customer projects. Buildings and locations are fictional; the actual implementation is planned individually.

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